Returns & Refund Policy

Thank you for shopping at Purely Bewitched. We want you to love your purchase. Below is our policy regarding returns, refunds, and exchanges.

Under Australian Consumer Law, you are entitled to a replacement or refund for items that arrive damaged, defective, or not as described.

Please contact us within 7 days of receiving your parcel at purelybewitched@outlook.com.au with your order number and a photo of the damaged or faulty item.
Once verified, we will arrange a replacement or issue a full refund to your original payment method.

We do not offer refunds or exchanges for change of mind. Please review your order carefully before completing checkout.

Faulty Items: We will cover reasonable return postage costs if a faulty item needs to be returned.
Incorrect Address Details: We are not responsible for parcels returned or delayed due to incorrect shipping addresses provided at checkout. Re-shipping costs will apply.

If you have any questions or need help with an order, please email us at purelybewitched@outlook.com.au